~2 minutes
Open SMS & Email → "Your email connection". Connecting your real inbox means follow-up emails come from you@yourbusiness.com — not a shared sender your customers have never heard of.
- Gmail / Google Workspace — one click. You approve access on Google's own consent screen; Adapix never sees your password.
- Outlook / Microsoft 365 — one click via Microsoft's sign-in. (If your IT admin restricts new apps, they may need to approve "Adapix" once.)
- iCloud, Yahoo, AOL, anything else — works with an app password: a special password your email provider generates just for apps. Click "Another email" and the form walks you through it, including auto-detecting your provider's server settings.
Until you connect: emails still send, but from Adapix's shared sender. Fine for testing — connect your real inbox before customers see them.
Don't want to connect an inbox? Verify your address instead
On the same page, type your email and press Send code — enter the 6-digit code from your inbox and you're verified. Emails then go out under your business name through Adapix's sender, and every customer reply lands in your real inbox. It's the middle option: less setup than connecting, more "you" than the plain shared sender.
Honest difference: a connected inbox sends fully as your address; a verified address sends under your name with replies routed to you. Connecting is still the gold standard — you can switch up any time.